Solutions was what we sold. Group is what we became.
Eighteen years in Australian telecommunications. One team managing voice, data, cyber, cloud, apps and marketing, so business owners can get back to running the business.
The managed technology provider you can trust
Bluefire was founded by Brian Malouf after more than eighteen years inside the Australian telecommunications industry. He had seen the same pattern too many times: businesses paying for services nobody had reviewed in years, supported by vendors who disappeared the moment something broke.
So we built the opposite. A managed provider that audits before it sells, designs before it quotes, and answers the phone when it rings. Today we manage voice, internet and data, networking, cyber security, mobility, Microsoft 365, IT support, apps, websites, CRM and marketing under a single account team.
- One dedicated account manager across every service you run
- Free, no obligation audit of your current setup before anything changes
- Uncapped remote fault support for managed clients, 24/7
- Carrier and vendor agnostic. We recommend what fits, not what pays us
- Australian owned, Australian supported, Australian hosted
Five values. Non negotiable.
Culture is what a team does when the client is not watching. Here is ours, in writing.
Our process is simple
Three steps. No lock in at discovery. You see the plan before you spend a dollar.
We listen
Our initial discovery is free of charge. We listen to your bespoke needs through our tailored discovery process, on your site or ours.
We design
Once discovery is complete, we design a solution that is custom built around your specific needs, budget and growth plans.
We deliver
We develop a brief and scope of works, then deliver the solution with end to end project management included.
Eighteen years of experience, pointed at your business
Start with a free audit. If we cannot improve on what you have, we will say so.