Solutions was what we sold. Group is what we became.

Eighteen years in Australian telecommunications. One team managing voice, data, cyber, cloud, apps and marketing, so business owners can get back to running the business.

Request a Technology Audit Call 1800 258 334

Brisbane basedSpring Hill head office, national coverage

The managed technology provider you can trust

Bluefire was founded by Brian Malouf after more than eighteen years inside the Australian telecommunications industry. He had seen the same pattern too many times: businesses paying for services nobody had reviewed in years, supported by vendors who disappeared the moment something broke.

So we built the opposite. A managed provider that audits before it sells, designs before it quotes, and answers the phone when it rings. Today we manage voice, internet and data, networking, cyber security, mobility, Microsoft 365, IT support, apps, websites, CRM and marketing under a single account team.

We do not sell you technology. We take responsibility for it.Brian Malouf, Founder

One dedicated account manager across every service you run
Free, no obligation audit of your current setup before anything changes
Uncapped remote fault support for managed clients, 24/7
Carrier and vendor agnostic. We recommend what fits, not what pays us
Australian owned, Australian supported, Australian hosted

0%average reduction to managed client telco operating costs after onboarding with us

0active devices we manage in the field for our clients right now

0average response time to managed client fault and support requests

$0total per annum savings our clients have benefitted from since onboarding

What we stand for

Five values. Non negotiable.

Culture is what a team does when the client is not watching. Here is ours, in writing.

IntegrityWe do what we say we will do. If a solution is not right for you, we tell you before you sign, not after.

Customer for lifeWe are not chasing a transaction. Every account is managed by a person who knows your business by name.

PassionWe love this work. Technology that runs quietly in the background is the product of people who care loudly about it.

Excellence21 minute average fault response. 30.3% average cost reduction. Standards we publish because we hit them.

TogethernessOne team across voice, data, cyber, cloud, apps and marketing. Nobody gets passed between vendors.

Discovery and design

Our process is simple

Three steps. No lock in at discovery. You see the plan before you spend a dollar.

We listen

Our initial discovery is free of charge. We listen to your bespoke needs through our tailored discovery process, on your site or ours.

We design

Once discovery is complete, we design a solution that is custom built around your specific needs, budget and growth plans.

We deliver

We develop a brief and scope of works, then deliver the solution with end to end project management included.

Get in touch

Eighteen years of experience, pointed at your business

Start with a free audit. If we cannot improve on what you have, we will say so.

Request a Technology Audit Email support@bluefiretech.com.au