Modern business phone systems that keep your team connected
Communication is at the heart of every successful business. Whether you are answering customer enquiries, supporting remote staff, managing multiple offices or delivering exceptional service, your phone system should work for your business, not against it.
We design, deploy and support enterprise-grade iPECS phone systems that deliver crystal-clear voice, powerful collaboration tools and intelligent call management. From small business to large multi-site organisations, backed by expert local support.
iPECS Partner of the Year three years running
Bluefire Technology Group has been named iPECS National Partner of the Year for Australia in 2023, 2024 and 2025. Recognised by Ericsson LG for the quality and scale of the communications solutions we deliver for our clients.
More than making and receiving calls
iPECS combines business telephony, video conferencing, instant messaging, presence, mobile applications and collaboration into a single unified communications platform.
Whether your team is in the office, working remotely or on the road, everyone stays connected through one seamless solution.
- Cloud, hybrid and on-premise solutions
- Work from anywhere with desktop & mobile apps
- Enterprise-grade call handling
- Multi-site connectivity
- CRM & third-party integrations
- Built-in collaboration tools
- Scalable from small business to enterprise
- Australian local support from Bluefire
Pick the platform. We handle the rest.
Three iPECS platforms covering everything from a five person office to a five hundred user multi-site organisation.
iPECS Cloud
Move your communications to the cloud with a secure, fully managed solution that grows as you grow. No expensive onsite hardware, enterprise features from anywhere with an internet connection.
Ideal for businesses wanting flexibility, remote working and predictable monthly costs.
- Work from any location
- Mobile & desktop softphones
- Video meetings & messaging
- Automatic software updates
- Simple user management
- Rapid deployment
- Minimal upfront investment
- Add or remove users as you change
iPECS UCP
For organisations wanting complete control over their communications infrastructure, UCP delivers an enterprise-grade platform installed within your business.
Ideal where maximum flexibility, advanced integrations and long-term scalability matter.
- Advanced call routing
- Auto attendants
- Voicemail to email
- Contact centre capability
- Call recording
- Hot desking
- CRM integrations
- Video collaboration
- Presence & instant messaging
- Open API integration
iPECS emG100
Enterprise functionality without enterprise complexity. Supporting IP, digital and analogue technologies, the emG100 keeps deployment simple and cost-effective.
Ideal for replacing an ageing phone system with a modern unified communications platform.
- Unified communications built in
- Voice & video collaboration
- Mobile applications
- Voicemail
- Auto attendant
- Call recording options
- IP, digital & analogue support
- Easy web-based management
- Hotel & PMS integration
- API integrations
Professional call handling, designed around your business
No two businesses communicate the same way. That is why every Bluefire iPECS phone system deployment is carefully designed around your people, workflows and customer journey.
From intelligent call routing and automated attendants to Microsoft Teams integration, analytics and collaboration tools, every feature is configured to improve productivity, enhance the customer experience and ensure your business never misses an opportunity.
Because great communication is not about having more features, it is about having the right features, expertly configured for your business.
Get more from every conversation
Modern phone platforms carry serious technology under the hood. Here is what we switch on for our clients.
Designed for every user, from reception to executive
The iPECS 1000i Series delivers exceptional audio, intuitive operation and a modern professional aesthetic across every workspace. HD voice and seamless integration with your Cloud or on-premise system.
Perfect for general office staff who require reliable day-to-day business telephony.
- HD voice quality
- 4-line display
- Full duplex speakerphone
- Programmable feature keys
- Simple and easy to use
- Cost-effective deployment
Designed for employees who regularly handle customer calls and need extra programmable functionality.
- Colour display
- HD audio
- Dual gigabit network ports
- 18 programmable keys
- Enhanced user experience
A professional handset for busy office environments where call handling is critical.
- 3.5" colour display
- HD voice
- USB connectivity
- Dual gigabit ethernet
- 24 programmable keys
- Superior speakerphone
One of the most popular handsets in the range, combining premium design with advanced functionality.
- Large 4.3" colour display
- 36 programmable keys
- HD audio
- USB device support
- Dual gigabit ports
- Exceptional call handling
The flagship handset, purpose-built for executives and users who demand the very best.
- Large 7" HD touchscreen
- Integrated HD video camera
- Built-in Wi-Fi
- Bluetooth connectivity
- HDMI output
- Android operating system
- 48 programmable keys
- Premium HD audio
Not every employee works behind a desk
The iPECS IP DECT range provides complete mobility throughout your office, warehouse, healthcare facility or hospitality venue, while keeping the same extension, business number and enterprise-grade call quality.
- Crystal-clear HD voice
- Long wireless range
- Secure encrypted communications
- Roaming between base stations
- Lightweight ergonomic design
- Seamless integration with your iPECS system
Complete the solution
A range of professional accessories designed to improve productivity across your team.
Not sure which handset suits which role? We audit your call flow and recommend the right device for every user, then handle the rollout.
A well designed voice network lets your business flourish
Most corporations are reliant on their incoming and outgoing call handling solution, more than ever before. Reliability is not a nice to have. It is mission critical. Have complete peace of mind that your voice network and systems are operating at optimum performance, so your business runs productively and efficiently.
Don't waste your time being a network technician. Leave that to us.
- Support requests and fault lodgements handled promptly and as a priority
- Save cost without compromise and set your call flow apart from the rest
- Manage everything with ease through the customer portal and Bluefire Tech app
- Free, no obligation appointment to map how we can support your services
Choosing the right phone system is only half the equation
Our communications specialists design solutions around your business, so your phone system supports how you operate today and stays ready for tomorrow. From five users to five hundred.
The questions we get asked most
Should I choose Cloud or On-Premise?
Can I keep my existing phone numbers?
Can remote staff use the phone system?
Can the system grow with my business?
Ready to upgrade your business communications?
Replacing an ageing system, opening a new office, or moving to the cloud. Talk to our business communications specialists and we will design the right solution for your organisation.
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