How Bluefire Technology Group collects, uses and protects your information.
Last updated: 29 January 2024
We at Bluefire Technology Group (together with our affiliates, "we", "our" or "us") respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you access our websites (collectively, the "Site") or use our products and services, including associated software, tools, data and documentation (collectively, the "Services").
Visiting the website, creating an account, subscribing to the newsletter or applying for a demo implies your explicit approval of this Privacy Policy and of the way we collect, use and process your personal data.
We strive to retain your Personal Information only for as long as reasonably necessary to fulfil the purpose for which it was collected, or as otherwise required by law.
In certain circumstances we may share your Personal Information with third parties without further notice to you, unless required by law, including:
We may use online analytics products that use cookies to help us understand how the Site and Services are used and to improve your experience.
Google Analytics is a web analytics service that provides statistics and analytical tools for search engine optimisation and marketing. Data collected may be shared with other Google services and used to contextualise and personalise advertising. You can opt out by installing the Google Analytics opt out browser add on. For more information visit the Google privacy and terms page at policies.google.com/privacy.
We may use your personal data to contact you with newsletters and promotional material. You can opt out at any time using the unsubscribe link in any email or by contacting us. We use Mailchimp for email marketing. Its privacy policy is available at mailchimp.com/legal.
Contact us at support@bluefiretech.com.au if you need to change or correct your Personal Information, or if you have any questions about this Privacy Policy.
The European Union's General Data Protection Regulation (GDPR) provides EU data subjects with additional rights. We generally act as a data controller of Personal Information submitted to us and rely on it for the legitimate commercial purpose of providing our Site and Services. Where we rely on your consent to process your Personal Information, you may withdraw consent at any time.
In accordance with the GDPR you can request access to your personal information and a copy of it, ask us to modify inaccurate or incomplete information, request restricted processing in certain circumstances, opt out from a consent already given, ask us to transmit information you provided to a third party where technically feasible, object to processing based on our legitimate interest, and ask us to delete your personal information where legal grounds apply. These rights can be exercised at any time by emailing support@bluefiretech.com.au. EU residents may also lodge a complaint with their local supervisory authority, although we would appreciate the opportunity to address your concerns first.
We offer EU Standard Contractual Clauses to meet adequacy and security requirements for customers operating in the European Union and the United Kingdom. Contact us for more information.
Our Services are not directed at children under the age of 13 and we do not knowingly collect Personal Information from them. If you believe a child under 13 has provided Personal Information to us, email support@bluefiretech.com.au and we will endeavour to delete it.
We use commercially reasonable physical, technical and administrative measures to reduce the risk of loss, misuse, unauthorised access and disclosure of data. No security measure is perfectly secure and no internet or email transmission is ever fully error free, so take care deciding what information you send to us. We are not responsible for circumvention of privacy settings or security measures on third party websites.
By using our Services you acknowledge that your Personal Information will be transferred from your location to our facilities and servers in Australia.
We may update this policy periodically as our products, business, technology and applicable laws change. Changes become effective on posting of the revised policy, and the date above shows the latest revision.
Bluefire Technology Group
Suite 20, 477 Boundary Street, Spring Hill, QLD 4000
support@bluefiretech.com.au
1800 258 334