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Communications · Managed Mobility

Business mobility without the admin burden

Mobile connectivity is now part of everyday business infrastructure. Employees rely on smartphones and mobile data for calls, email, Microsoft 365, customer communication and access to business systems wherever they work.

Bluefire helps businesses manage mobile services as part of the wider technology environment, simplifying service administration, user changes and support while giving your organisation a clearer view of the mobile connectivity used by its team.

MobilityManagement Business Apps Microsoft 365 Voice Mobile Network Employee Devices
Business Apps · Microsoft 365 · Voice · Mobile Network

Mobile services are part of your IT environment

Business mobiles are often managed separately from the rest of IT, even though they are used to access the same email, cloud applications and company information as employee computers.

Bluefire brings mobile connectivity into the broader managed technology relationship, helping reduce fragmented administration and giving users a clearer support path.

Business Mobile Services

Coordinate appropriate mobile voice and data services for business users.

New User Provisioning

Assist with adding services as employees join the organisation.

Service Changes

Manage appropriate changes as employee requirements evolve.

Number Management

Assist with business mobile numbers and service administration.

Usage Visibility

Help maintain clearer oversight of the mobile services used across the business.

Support Coordination

Provide a technical point of contact for supported mobile service issues.

Make onboarding easier

A new employee may need a computer, Microsoft 365 account, phone number, mobile service and access to business systems before their first day.

Bluefire can coordinate mobility alongside the wider onboarding process so mobile connectivity is not treated as a separate administrative task.

New Starter Microsoft 365 Laptop Mobile Service Access Ready to Work
New Starter · Microsoft 365 · Laptop · Mobile Service · Access · Ready to Work

One place to manage staff changes

Employees join, change roles and leave. Mobile services need to follow those changes just like user accounts and devices.

A managed approach helps keep service administration aligned with the employee lifecycle, reducing the chance of forgotten services and making it easier for the business to understand what is assigned to whom.

01Join

Provision service.

02Change

Adjust requirements.

03Leave

Review, reassign or cease service as appropriate.

Colleagues working on their smartphones and a tablet

Support employees wherever they work

Mobile connectivity helps employees remain reachable and productive away from the office, but mobile issues can still interrupt work.

By bringing mobility under the same technology partner as IT, Microsoft 365 and communications, users have a clearer place to start when they need help rather than being passed between unrelated providers.

Mobility and security

A mobile service is only one part of securing mobile work. Devices that access company email and business data should also be considered within the organisation's identity, access and device-management strategy.

Bluefire can help connect mobility with Microsoft 365, endpoint management and identity controls so the wider mobile working environment is considered together.

Why Bluefire for managed mobility

Business mobile service management
Employee onboarding integration
Service change administration
Number & account coordination
IT support integration
Microsoft 365 awareness
Mobility security guidance
Australian-based technical team
Frequently asked questions

The questions we get asked most

What is Managed Mobility?
Managed Mobility brings business mobile services and their administration into a managed technology service, helping organisations coordinate users, numbers, service changes and support.
Can Bluefire help set up mobile services for new employees?
Yes. Mobile provisioning can be coordinated alongside the wider employee onboarding process.
Can you manage our existing business mobile services?
This depends on the current carrier, service structure and commercial arrangements. Bluefire can review the existing environment and advise on the available management options.
Does Managed Mobility include mobile device security?
Mobile service management and device security are different areas. Bluefire can also help with appropriate endpoint, identity and Microsoft 365 controls as part of a wider mobility strategy.
Can you help when an employee leaves the business?
Yes. Mobile services can be reviewed as part of offboarding so numbers and services can be reassigned, changed or ceased as appropriate.
Can Bluefire manage mobile services alongside our other IT?
Yes. The key advantage is bringing mobility into the same relationship as IT support, Microsoft 365, communications and other managed technology services.
Ready when you are

Bring mobile connectivity into your managed IT environment

We'll review your current business mobile services, user requirements and administration process and identify opportunities to simplify how mobility is managed.